Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last Updated: 16 March 2026
At Supporta Maths, we are committed to protecting your privacy and the privacy of students using our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational services.
We collect information that you provide directly to us, including account registration details (email, password), student information (name, age, exam board, tier), academic performance data (diagnostic results, practice scores, progress tracking), and any other information you choose to provide. We also automatically collect certain information when you use our service, including device information, IP address, browser type, and usage data.
We use the information we collect to provide, maintain, and improve our educational services, including personalised learning recommendations, progress tracking, and performance analytics. We use your email address to send you important updates about your account and our services. We may also use aggregated, anonymised data for research and improvement purposes.
We are committed to protecting student privacy and complying with applicable data protection laws. Student data is used solely for educational purposes and is never sold to third parties. We implement appropriate technical and organisational measures to protect student information from unauthorised access, disclosure, alteration, or destruction.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: (1) with your explicit consent, (2) to comply with legal obligations, (3) to protect our rights and safety, (4) with service providers who assist us in operating our platform (under strict confidentiality agreements), or (5) in connection with a business transfer.
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the right to access, update, correct, or delete your personal information at any time through your account settings. You can also opt out of marketing communications by clicking the unsubscribe link in our emails. For parents/guardians, you have the right to review and delete your child's information by contacting us directly.
We use cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and personalise content. You can control cookies through your browser settings, though this may affect certain functionality of the service.
We retain your personal information for as long as your account is active or as needed to provide our services. We may retain certain information for longer periods as required by law or for legitimate business purposes. You can request deletion of your account and associated data at any time.
Our service is designed for students preparing for GCSE & IGCSE Mathematics. We take special care to protect the privacy of children. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. Your continued use of the service after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our support channels. We are committed to addressing your privacy concerns promptly and transparently.
We take the protection of student data seriously. If you have any questions or concerns about how we handle your information, please don't hesitate to contact us.
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